Book no later than 10 h before the flight
Meet & Assist Diamond is an exclusive premium departure service at Sharm El Sheikh International Airport (SSH), designed for passengers seeking maximum comfort, privacy, and personalized airport assistance. The service includes a personal meet and greet, priority passage through pre-flight formalities without waiting in regular queues, baggage assistance, access to the VIP Lounge, and a private vehicle transfer directly to the aircraft. Regardless of your ticket class, enjoy a seamless and luxurious airport experience from arrival at the terminal until boarding.
What Is Included in Meet & Assist Diamond?
Personal Meet & Greet — a dedicated airport representative will welcome you at the departure terminal entrance with a sign displaying your name.
Porter Assistance — professional help with handling and transporting your luggage.
Priority Initial Security Screening — expedited passage through the first security checkpoint without waiting in the regular queue.
Check-in Assistance — personal support with airline check-in, boarding pass issuance, and selection of an available seat on the aircraft.
Immigration Card Assistance — your representative will complete the required immigration documents.
Fast Track Passport Control — priority immigration clearance through a designated VIP counter without waiting in the regular queue.
Final Security Fast Track — expedited passage through the final security checkpoint.
Personal Airport Escort — dedicated assistance throughout all pre-flight formalities.
VIP Lounge Access — complimentary access to the airport VIP Lounge for a comfortable and relaxing wait before departure.
Private Transfer to the Aircraft — once boarding is announced, a dedicated vehicle will transport you directly to the aircraft door.
How Does the Service Work?
Upon arrival at Sharm El Sheikh International Airport (SSH), please proceed to the departure terminal entrance, where your Meet & Assist Diamond representative will be waiting with a personalized name sign.
Your representative, together with a porter, will assist with your luggage and guide you through the initial security checkpoint using the priority procedure, avoiding the regular queue.
Next, your assistant will help you complete airline check-in, obtain your boarding pass, and select an available seat. The representative will also complete the necessary immigration card and escort you through passport control via a dedicated VIP counter.
After passport control, your assistant will help you pass through the final security checkpoint using the priority procedure and escort you directly to the airport VIP Lounge.
When boarding for your flight is announced, your representative will arrange a private vehicle transfer directly to the aircraft door.
What Facilities Are Available in the VIP Lounge?
The VIP Lounge at Sharm El Sheikh Airport provides a comfortable environment where you can relax before your flight. The following facilities are available:
Complimentary high-speed Wi-Fi.
Views of the airport runway.
A selection of hot and cold snacks, oriental dishes, and desserts.
A variety of hot and cold beverages.
Designated smoking area.
Separate restroom facilities.
Children's play area.
Television.
Comfortable seating and relaxation areas.
Flight information screens displaying current flight schedules.
Airport Meeting Arrangements and Transfers
To ensure your departure service is properly coordinated, please provide the contact phone number of the driver who will be taking you to Sharm El Sheikh Airport.
We will share the driver's contact details with the airport assistance team so they can communicate directly with the driver, confirm the estimated vehicle arrival time, and arrange your meeting at the departure terminal entrance.
You can also book a private transfer from your hotel to Sharm El Sheikh Airport through our company, combining comfortable transportation with the premium Meet & Assist Diamond service.
Important Information
If you cannot locate your Meet & Assist Diamond representative, please contact our call center at +90 546 677 35 01.
Reservations must be made at least 12 hours before departure.
For bookings made during daytime hours, the service can be reserved no later than 7 hours before the scheduled service time.
All paid bookings are non-refundable.
